SHIPPING POLICY
Effective Date: February 11, 2025

At LuxeDiamondTouch, we are committed to ensuring your orders are shipped safely and efficiently. Please review our Shipping Policy to understand our shipping procedures and timelines.

1. SHIPPING DESTINATIONS

  • We ship worldwide to most countries.

  • Some locations may have restrictions due to customs regulations.

2. SHIPPING METHODS & ESTIMATED DELIVERY TIMES

  • Standard Shipping (5-10 business days)

  • Express Shipping (2-5 business days)

  • Overnight Shipping (1-2 business days, available in select locations)

  • International delivery times may vary due to customs clearance.

3. SHIPPING COSTS

  • Shipping costs are calculated at checkout based on the destination and shipping method.

  • Free standard shipping is available for orders over £150.

  • Customers are responsible for any applicable customs duties and import taxes.

4. ORDER PROCESSING TIME

  • Orders are processed within 1-3 business days.

  • Custom or engraved items may require additional processing time.

5. TRACKING INFORMATION

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your order on our website or through the carrier’s website.

6. LOST OR DELAYED SHIPMENTS

  • If your order is delayed, please check the tracking information first.

  • If your package is lost, contact us at info@luxediamondtouch.com for assistance.

7. UNDELIVERABLE PACKAGES

  • If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.

  • Orders unclaimed for 30 days may be canceled with a partial refund.

8. CONTACT US
For any shipping-related inquiries, please contact us at: